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Online downloads troubleshooting
A practical triage guide for Sequence Pro online download failures using yt-dlp settings, cookies, and diagnostics.
Troubleshooting downloads works best when you isolate one variable at a time.
Step 1: Confirm installer and basic setup
- Verify yt-dlp is installed from app settings.
- Retry with a known public URL.
Step 2: Check access constraints
- If the source requires login, set cookies from browser or file.
- Region/age restrictions can still block access depending on site policy.
Step 3: Adjust reliability settings
- Try sequential mode if parallel attempts are unstable.
- Increase retry count for transient network failures.
Step 4: Capture diagnostics
- Open logs and gather a redacted diagnostics report.
- Include versions and failing URL context when contacting support.
Expectations
Online downloads are best-effort by design. Once media is downloaded locally, the rest of your workflow follows the same frame tuning and canvas export path as any local file.